Frontline - Food & Beverage (Talent Pool)

Join Erajaya as a Frontline - Food & Beverage (F&B) Talent Pool member and become the face of exceptional customer service in our dynamic retail environment. This role is perfect for individuals who thrive in fast-paced settings and are passionate about delivering top-notch service to our valued customers. Located in Pasarrebo, Jakarta Raya, you'll be part of a team that ensures every visit to our stores is memorable.

As a Frontline - Food & Beverage member, you'll handle customer orders, manage cash transactions, and ensure a seamless dining experience. Using our in-house POS system, you'll process orders efficiently and provide excellent customer service. This role offers a unique opportunity to grow within the Erajaya family, with potential for advancement to more specialized roles.

Erajaya is a leading retail company known for its commitment to quality and customer satisfaction. With a strong presence in the retail industry, we are dedicated to providing an exceptional shopping experience. Join us and be part of a team that values your contributions and supports your professional growth.

📋 Tanggung Jawab Pekerjaan

• Process customer orders accurately using our in-house POS system.
• Manage cash transactions and ensure financial accuracy.
• Provide excellent customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized workstation to ensure a pleasant shopping environment.
• Work collaboratively with the team to meet daily sales targets.
• Adhere to company policies and procedures, ensuring compliance with all regulations.
• Participate in training and development programs to enhance your skills.
• Promote our products and services to customers, creating a positive shopping experience.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a frontline role, preferably in the food and beverage industry.
• Excellent communication and interpersonal skills to engage with customers effectively.
• Strong attention to detail to ensure accurate order processing and financial management.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Familiarity with basic POS systems and cash handling procedures.
• High school diploma or equivalent. Relevant certifications in customer service are a plus.
• Friendly and professional demeanor to represent the company positively.
• Willingness to learn and adapt to new processes and technologies.

🛠️ Keahlian

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