Lead Coordinator - Driver Operations at Shopee (Field Team Leadership)

Join a dynamic logistics team as a Lead Coordinator for Driver Operations at Shopee in Surakarta, Jawa Tengah. This pivotal role offers you the opportunity to lead, mentor, and optimize field operations for one of Southeast Asia’s fastest-growing e-commerce platforms. As a Lead Coordinator, you'll be at the heart of our driver operations, ensuring seamless coordination between our delivery drivers, warehouse teams, and logistics partners. This is your chance to shape the future of our delivery network in Surakarta, driving efficiency and excellence in every mile.

In this role, you'll work closely with our team of dedicated drivers, providing them with the tools, training, and support they need to excel. You'll monitor performance metrics, implement best practices, and continuously strive to improve our operations. With Shopee's commitment to innovation and growth, you'll have the chance to develop your leadership skills while contributing to a company that's transforming the way people shop in Indonesia.

If you're passionate about logistics, thrive in a fast-paced environment, and are eager to take on a leadership role, we invite you to join our team in Surakarta. Together, we'll ensure that every delivery we make is not just on time, but exceptional.

📋 Tanggung Jawab Pekerjaan

• Lead and mentor a team of delivery drivers, fostering a culture of excellence and continuous improvement.
• Coordinate with warehouse teams and logistics partners to ensure smooth and efficient operations.
• Monitor and analyze key performance metrics to identify areas for improvement and implement data-driven solutions.
• Develop and implement training programs to enhance driver skills and knowledge.
• Ensure compliance with all safety regulations and company policies.
• Collaborate with the operations team to optimize delivery routes and reduce delivery times.
• Resolve operational issues promptly and effectively, minimizing disruptions to the delivery process.
• Stay updated with the latest industry trends and best practices in logistics and delivery operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in logistics, supply chain, or a related field, with a proven track record in leadership and coordination roles.
• Strong understanding of logistics software and tools, such as SAP, Oracle, or similar systems.
• Excellent communication and interpersonal skills, with the ability to inspire and motivate a team.
• Proven ability to analyze data and make informed decisions.
• Knowledge of Indonesian traffic regulations and road safety standards.
• Fluency in both English and Indonesian languages.
• Valid driver's license and a clean driving record.

🛠️ Keahlian

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