Lead IT Support

Village Place Nusantara is seeking a highly skilled and experienced Lead IT Support to join our team in Lubuklinggau, Sumatera Selatan. In this role, you will be responsible for providing technical support and assistance to our employees and customers, ensuring the smooth operation of our IT systems and infrastructure.

As a Lead IT Support, you will play a crucial role in maintaining the efficiency and security of our IT environment. You will be expected to troubleshoot technical issues, implement IT solutions, and provide training to our staff on the use of our IT systems.

If you are passionate about technology and have a strong desire to help others, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Provide technical support and assistance to employees and customers.
• Troubleshoot and resolve IT issues and problems.
• Maintain and update IT systems and infrastructure.
• Implement and manage IT security measures.
• Provide training and support to staff on the use of IT systems.
• Monitor and maintain the performance of IT systems.
• Ensure compliance with IT policies and procedures.
• Lead and mentor junior IT support staff.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT support.
• Strong knowledge of IT systems, hardware, and software.
• Experience with network administration and security.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with ITIL or other IT service management frameworks.

🛠️ Keahlian

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