Operational Support Intern - eCommerce Administration

Join Insera Sena in Sidoarjo as an Operational Support Intern and play a pivotal role in maintaining the smooth operation of our eCommerce platform. This internship offers hands-on experience in updating product listings, managing promotional content, and ensuring seamless day-to-day operations. As part of our dynamic team, you'll work closely with our eCommerce administrators to support our online store, helping us to grow and succeed in the competitive digital marketplace.

Insera Sena is a forward-thinking company committed to innovation and excellence. Our mission is to provide high-quality eCommerce solutions that meet the needs of our customers. By joining us, you'll have the opportunity to learn from industry experts and contribute to our mission of delivering exceptional service.

As an Operational Support Intern, you'll be responsible for a variety of tasks that are essential to the smooth running of our eCommerce platform. You'll work with tools like Shopify and WooCommerce to update product listings, manage inventory, and create promotional content. This role is perfect for someone looking to gain practical experience in eCommerce operations and develop their skills in a real-world setting.

📋 Tanggung Jawab Pekerjaan

• Update and maintain product listings on our eCommerce platform using Shopify and WooCommerce.
• Manage inventory levels and ensure accurate stock information is displayed on our website.
• Create and update promotional content, including banners, discounts, and special offers.
• Assist in managing customer orders and ensure timely fulfillment and delivery.
• Monitor website performance and troubleshoot any issues that arise.
• Support the eCommerce team with administrative tasks, such as data entry and report generation.
• Collaborate with the marketing team to ensure promotional campaigns are executed smoothly.
• Provide excellent customer support by addressing inquiries and resolving issues promptly.

🎓 Kualifikasi & Syarat

• Currently pursuing a degree in Business Administration, Information Technology, or a related field.
• Basic knowledge of eCommerce platforms such as Shopify or WooCommerce is a plus.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint).
• Proactive and eager to learn new skills.
• Ability to meet deadlines and manage multiple tasks effectively.

🛠️ Keahlian

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