Facilities & Vendor Management Specialist

Join ServiceFirst CX as a Facilities & Vendor Management Specialist and play a pivotal role in ensuring seamless operations across our dynamic workspaces in Bali. This position is ideal for a detail-oriented professional who thrives in managing vendor relationships and maintaining high standards of service. In this role, you'll be responsible for coordinating with various vendors to ensure that our facilities are always in top condition, from office spaces to shared work areas. This is an exciting opportunity to be part of a growing company in the heart of Bali, where your efforts will directly impact the daily experience of our clients and team members.

As a Facilities & Vendor Management Specialist at ServiceFirst CX, you'll work closely with our facilities team to oversee the maintenance and upkeep of our workspace. You'll be responsible for managing vendor contracts, scheduling maintenance, and ensuring that all facilities meet our high standards of cleanliness and functionality. This role requires a proactive approach and a strong ability to manage multiple tasks simultaneously. You'll use tools like ServiceNow, SAP, and Microsoft Office to streamline processes and maintain accurate records. This is a great opportunity to grow your career in the facilities management field while contributing to a vibrant and innovative company.

📋 Tanggung Jawab Pekerjaan

• Coordinate with vendors to ensure timely and efficient maintenance and repair services.
• Manage vendor contracts, including negotiations, renewals, and terminations.
• Oversee the upkeep of shared workspaces and common areas, ensuring they meet health and safety standards.
• Use ServiceNow and SAP to manage work orders, track vendor performance, and maintain accurate records.
• Conduct regular facility inspections to identify areas for improvement and implement corrective actions.
• Collaborate with the facilities team to develop and implement maintenance schedules.
• Ensure compliance with health and safety regulations for all facilities.
• Provide excellent customer service to vendors and internal teams.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Facilities Management, Hotel Management, or a related field.
• Minimum of 3 years of experience in facilities management or a similar role.
• Proven experience in managing vendor relationships and contracts.
• Strong knowledge of health and safety regulations and best practices.
• Proficiency in using ServiceNow, SAP, and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Detail-oriented with a strong commitment to quality and service excellence.

🛠️ Keahlian

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